Complaint / review text:
Bought a chair and asked to order it instead of buying the one on the floor because it had a stain. We got the chair and one day later a stain mysteriously appears... It is the same chair from the floor. They ensured me that the chair was ordered and not the chair from the floor. Little did they know that the stain had reappeared. They took advantage of their customer. They did not apologize and made ME bring the chair back to get another one. They said no other store had the chair — but one did. We finally got the chair from another Lazyboy shop.