Complaint / review text:
They sent me a bill for $101.86 and I have have been a customer since 07/29 2009 and I have never had a bill that was $101.86 before. My bills were always low and all of the sudden, it went from $35.76, the usual amount I pay to the amount above. I tried to tell them that this was probably a mistake on the billing from their part but instead of helping me and lowering my bill, they pretended they sent someone to check it out but they made a decision to favor them and not me so I have to pay a bill that is a fraud made by Southern California Edison. Last year, 2011, I didn't have a Christmas tree. I had no Christmas lights. I have no vacuum and no microwave and no major appliances. I have no washer and dryer in my home; I wash in the laundromat. So this $101.86 bill is not mine and they are making me pay for a usage that does not belong to me.
I have to pay a bill that is too high and I cannot afford to buy other things. I was planning to buy for my 2 year old son. This unexpected high usage bill really made my finances way harder than they are, and I have to pay it because they refuse to take that high bill out of my account. I have no other option but to pay those thieves and be broke. I would really appreciate your help. I have print outs of my meter usage history that proves what my electricity use is.