Complaint / review text:
On Sunday, January 15th, 2012, at approximately 6:30 AM, The toll booth (cash lane), at the mouth of the George Washington Bridge NYC bound was unmanned. There is no possible turn around and there were no signs indicating a detour to another open cash lane entrance. The instructions are to pass through and a bill for the toll will be sent.
The toll is $12.00. I anticipated the bill for $12.00. I just received the bill but in addition, they tacked on a $50.00 fine. My son who works in the film industry and has early morning call times has also experienced this unwarranted usurious fines There must be oversight of EZ Pass this is not fair nor just, nor honest. Something needs to be done about this. I am certain that I am not the only one who has been harmed in this way by EZ Pass.