Complaint / review text:
I bought this because everyone who owns an upright loves them. I have back trouble so I wanted a light weight canister that didn't take up a lot of room and that I could carry if I had to to do the stairs. I bought it because the sales person said it works very well on carpet and picks up dog hair. Ha! I wish I returned it after the first use. Now, months later, I hate it even more and it just stopped working. It is a waste of money, I could have bought 3 and they would have worked better. I wish I could return it and get my money back. I am so frustrated because it was so expensive, so I can't afford a new one and now, I'm back to where I started. Having to lug my other canister (that works great but heavy) up and down the stairs with my bad back. Any help or ideas would be grateful.