Complaint / review text:
I purchased a Craftsman 26 HP, 54" Riding Lawn Mower in May 2011. I purchased it because my present mower would break down every 4 or 5 times I used it. At just under 5 hours, this mower broke! The housing that holds the blade height broke off the fender and there was no way to set the blades and I could not cut the grass. A few days later, the person who came out to fix it said it was not put in correctly.
Now, at just under 10 hours, the same housing has broken again! This time they say they cannot come out to fix it for 2 1/2 weeks. My grass needs to be cut! That's why I bought the lawn mower! I called the store where I purchased it and asked if they will take this piece of junk back and give me one that I can use! That isn’t going to happen according to them. I spent almost $3,000 for this lemon at Sears and now I have no operating lawn mower! All my neighbors are cutting grass but not me. You got the last dime you will ever get out of me or my family or my friends. It's no wonder Sears seems to be going out of business, slowly but surely.