Complaint / review / scam report
Mattress Giant
Our mattress is 6 years old and has a 20 year warranty...

Complaint / review text:
Our mattress is 6 years old and has a 20 year warranty. The mattress has since lost it's shape and has become unsuitable to sleep on. The company that I bought it from is not standing behind its warranty—saying that it doesn't meet warranty standards. Ray said he would allow a store credit of what the mattress was bought for, but that does not make sense that he won't replace it for a new one since it is under warranty! Why should I pay the difference? Mattress Giant should stand behind the products they sell!

My husband hasn't slept on this mattress since December '07!

Contact information:
Author: Contact with Author

Offender: Mattress Giant

Country: USA

Category: Real Estate


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