Complaint / review text:
When I first contracted with TruGreen, I was talked into pre-paying for the contracted services (through December 2011) for a discount. I gladly did so. Because I saw no improvement in my lawn for the money I spent, I made the decision to not renew services with them. John called me in January and I said no. John" called me in February and I said no. On 2/21/12, I sent them an e-mail telling them to stop servicing my lawn. Despite refusing these additional services, TruGreen serviced my lawn in February and March and are now sending me a bill for $172. I spoke with Lazaro today for 17 minutes who then transferred me to John without comment. John had no idea why but promised to find out and call me back. I am waiting, fuming!