Complaint / review / scam report
Samsung TV
I bought this Samsung RS277ACPN side by side fridge in...

Complaint / review text:
I bought this Samsung RS277ACPN side by side fridge in 2009 at Lowe's. A year after the purchase (just couple of months after the warranty expired), the ice maker didn't work, it cost me around $250 to fix the problem. Lately, 30 months after the purchase, the fridge fan motor does not work. The Carter service couldn't repair it due to the evap fan motor part Samsung listed for this model does not fit my fridge when the part arrives. The service man had dealt with Samsung two times for the reorder of the part, and the part still does not fit.

So, evap fan motor part no. DA31-00146E is supposed to be the right part, but the actual thing does not match the original motor fan in my fridge. A month went by and my fridge is making a lawn mower noise off and on. The ice is piled up at the bottom of the vegetable drawer. My fridge is not repairable because Samsung does not have the correct part and no one bothers to correct it. No more Samsung appliance next time.

Contact information:
Author: Contact with Author

Offender: Samsung TV

Country: Korea Sout

Category: Real Estate


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