Complaint / review text:
In early December Bathfitter installed a tub and walls, new hardware, faucet, drain, etc. The 2nd week, when my wife started to take a bath, water started leaking through my living room ceiling.
A week later a tech came out and said the end cap was never caulked and that should take care of it. It didn't do the job and now we have water spots on our ceiling. Last week another guy came out for about 5 minutes. He caulked the drain and re-caulked the endcap, and said to wait 24 hours before a shower.
We waited more than a day, but it started leaking when we showered and this time it was worse. I left two nasty messages and this week they will try to figure out what they did wrong.