Complaint / review text:
On 10-13-12, I bought a G. E. Dishwasher from Home Depot at the Hermitage, TN location. On 10-17-12, RAS through Home Depot delivered the washer for installation. During the installation, there were problems and I told RAS to just take the machine back to Home Depot. The next day, we found water damage downstairs right under the kitchen sink. When RAS cut the water off under the sink, they failed to fully open the water line causing a real "steady" drip for a good 24 hours. I called RAS and Home Depot, and about two weeks later, an adjuster from RAS looked at the damage and took pictures. We waited another week, then I called RAS and was told that our claim had to be reviewed the next week. When that time passed, I again called RAS and talked to a Donna. She told me our claim had been denied. That really didn't surprise me as RAS was reviewing their own work.