Complaint / review text:
We purchased a great bed, Kingsdown Indulgence, worth $2,709.98 on 2/2/2008 from Mattress Giant thinking this was the one. After about two years later, it began to sag. The store personnel advised us that it was normal so we didn't do anything about it. We did what we were supposed to, turn it as necessary and keep getting bad night sleeps. It is now drooping on one side to the point that if you sleep too close to the edge, you roll off. Now what? It's very sad that we get a better night’s rest in hotels than in our own very expensive bed. I am fearful to yet again go back to Mattress Giant after reading all these bad reviews. What will they do? String me along until it's out of warranty?