Complaint / review text:
We had a shower stall installed by Bath Fitter in August 2000. The drain is not centered over existing drain. There became a mold problem within the caulking that I could not remove. Bath Fitter came out and recaulked, however, did not have an explanation as to why the mold was appearing.
The mold is back and not removable, it's within the caulking. The floor of the shower has a huge crack and water is leaking underneath. There are huge gaps where the seems are separating around the shower door frame.