Complaint / review text:
Ronco is a new word for fraud! Ronco assured I had bought all I will ever need. As this very long sale call continued, I was sure I was being offered items that I had just seen in the infomercial as a part of my original order. I bought most of what I was offered. At the end, I asked if I had the complete set. I spent much more money than I ever expected. When they arrived, I let them sit unopened for a while as these are Christmas gifts. Well I opened them and I had extra labeled slots in my knife block. Also, I did not receive the steak knives that fill the block! All that extra money and I am short ordered! Ronco is a new word for fraud! I called and explained what I expected vs what I had received with my order.
What a shock I was in for I can buy the rocker knife for the labeled slot and Ronco will give me the additional steak knives needed for the second knife block - all for the bargain price of $50.00, plus the cost of shipping for each rocker knife. I was without words! So I asked about returning the entire order. I must pay for the return shipping and in total, I can be refunded $99.00. My additional costs are only considered shipping and handling. Short ordered! Competition will cost half of the orders refundable expense, plus additional shipping and handling! Ronco is a new word for fraud! I am stuck with my disappointment!