Complaint / review text:
First, they said the warranty was up and I still have two months. I asked about my list that they had from my walk-through that still has not been fixed from two years ago. They said I have to resubmit my list but admitted they had my first list. I asked, "Can't you see what has been completed from my first list? Don't you review your own work?" I have resubmitted plenty of times and get the runaround. When asked, "Why can't you review my list, I submitted, " now, the lady got caught in a lie said, "This conversation is over, " and hung up on me. Oh, and my roof is still leaking in my less than three-year-old house. I don't know how USAA recommends this company - it's truly horrible.