Complaint / review text:
We bought our DC 26 in December of 2011. We have been using it and had believed that it was cleaning our floors.in February 2013, my mother brought over a Bissel lightweight vacuum that when she bought it, the price was about $30. We vacuumed with the Dyson then with the cheap Bissel. We got out a ton more dirt and dust with the Bissel. I called Dyson and was told that that vacuum was for small rooms only and this was the reason it did not clean. We only vacuumed a 12x12 room! The vacuum states "for all floor types." Clearly, this is not the case and yet Dyson will do nothing about it.