Complaint / review text:
Buyer beware! I purchased my pots 4 years ago. They were expensive, but I was very happy with them. I got the recall letter and followed the directions to send the pots in to be "checked". What was actually done to my pots is a large hole was drilled in the side and a cheap little rubber stopper put in the hole. The accompanying letter told me that they are now safe to use. I would never have sent my pans into the recall if I had known that they would destroy my expensive pans. I feel ripped off and cheated out of my pans. I am very angry. I would never have purchased pans that look like they do now. I tried to call the company but have been unable to get anything but a recorded message. I was promised that these pans had a lifetime warranty. I want my money back. I am now a very unsatisfied customer.