Complaint / review text:
It is 52 months ago and counting. It has been over 4 years that Pepco overcharged us by re-billing a previous month's electric bill with new and higher rates than were previously in effect. Today, I noticed a new feature on Pepco's electric bill which we received today. The bill no longer shows the current actual meter reading. It only shows the number of KWH you used.
In other words, unless you look at the April to May bill for 2013, and keep on recording the meter reading yourself from now on, you will have no way of verifying that they charged you for the correct number of KWH you actually used. Pepco customers, wake up! I filed a complaint against Pepco with the MD Public Service Commission more than 4 years ago. The MPSC complaint number is still on file, but it has not yet been resolved after all this time.