Complaint / review text:
The guy from Rainsoft was absolutely high pressure until I said yes. Before they came to the house, I said, “I don’t want a water softener. I can’t afford it.” And so, he came in and the first words out of his mouth, “I will not pressure you. If after I’m finished, you say you don’t want it, then I’ll leave.” Well, he kept saying, when I said I don’t want it, he said, “I haven’t done my job right. You got to give me more time to do my job right.”
Well, my 95-year old mother, after hearing all this talk about how horrible the water was said, “I want it. I want it.” So I got a water softener because of her. I didn’t want the damn thing. What is it, $4,000? First of all, he starts out and says it’s going to be $6,000 and I said, “Absolutely not.” And then, finally he came down to $3,999 or some thing. I mean, the whole thing is just a scam. And I think it’s overpriced, and there’s no way I’d recommend it to anyone.
But the installation team was absolutely fine. And I can tell a difference in our water since having the system installed. I don’t like it in the shower, that’s slippery. And scares the hell out of me for my 95-year old mother. They gave us boxes and boxes of the soaps and stuff that I haven’t had a chance to open up. And I guess the water tastes better. But I still don’t use it from the faucet. I use it from the refrigerator.