Complaint / review / scam report
Mohawk Flooring
I had Mohawk (Garden Row) carpet installed in my house...

Complaint / review text:
I had Mohawk (Garden Row) carpet installed in my house by Empire Today. Within 3 months, the carpet shown track marks in the hallway and other areas. I called Empire Today and they took pictures of the track marks. I fought for over a year getting this resolved. Empire Today told me that Mohawk said it was normal wear on the carpet and wouldn't honor the warranty even though I live in the house alone with no pets. Empire Today said would install new carpet and upgrade my padding from a 6 to an 8 for $700.00. I took them up on their offer and had new carpet installed. The warranty on the carpet is not worth the paper it is written on.

Contact information:
Author: Contact with Author

Offender: Mohawk Flooring

Country: USA
Phone: 8448180353

Category: Real Estate


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