Complaint / review text:
I went to Ashley 3 weeks ago and I ordered living room and bedroom furniture. I asked the sales person few times if I ordered my furniture, when can I get the delivery and please ensure that everything comes on delivery. He told, “Yes. I checked everything is available and you will get your delivery after three weeks because the accessories is not available.” I said ok. I received a call from Ashley a day before scheduled delivery date and the representative advised that I will not be getting foot board, head board and mirror in the delivery. The another date was scheduled and my dad took off for November 20 but come Nov 20th, no one showed up. I called Ashley again and the representative was so rude. She told me, "Your items are not available until the end of month." She hung up the phone on me. I still don’t know when I am going to get the items. The service is horrible and this was the last time I went to Ashley. I recommend everyone, please DO NOT GO TO ASHLEY.