Complaint / review text:
Several years ago, I purchased a leather sofa from Jennifer Convertibles. It has been used in a room where it has had very little use.in spite of the limited use, the "leather" started peeling off, beginning between the seat cushion and continuing all over. The store near me has since closed so I began to look online to see what the problem might be. Turns out it was not real leather - only bonded and this experience is a common one with sofas from Jennifer Convertibles. The sofa is structurally very sound but the upholstery is a MESS. The salesperson did not mention warranties or that the leather was bonded so all this is very unexpected to me. I would be happy if the company would pay for the sofa to be recovered in a suitable fabric so that I can use it. If anyone knows of some recourse on this, please let me know.