Complaint / review text:
We purchased a Carrier Heat and Air unit on 7-17-12. Since that time, our unit has quit working 15 times. We have been without air for weeks during the summer and, had to buy a window air unit just to sleep at night. Now we have been without heat for 8 days. The company we bought and had our unit installed from has replaced the motherboard and, replaced about 60 fuses. They will not even come out now, said there is a short somewhere in the unit and there is no way to find it. We called Carrier and they told us they don't replace units for any reason. To have the company who sold us the unit fix it. I told them they can't fix it they have been out 15 times. He told me to get someone else to fix it but, that will void the warranty. NEVER buy a Carrier Unit.