Complaint / review text:
I was renting for 3 years at Willow crest with Bregan properties. My deposit that i was supposed to have received was R3811.50, they only paid out R1515.45 from that deposit. I do understand they take out a certain amount to fix up the flat, but i did not expect them to pay take out that much. And they have been charging for the access gate for the guests which was not even included in the lease i signed in the beginning, you only find out after you have moved in that you have to pay for your guest when you open the gate for them. No other complexes does such a thing, and it is not heard of expect for Willow crest. If they had paid around R2500.00 from my initial deposit i wouldn't have complained much but to give me back a deposit for R1515.45, Its not fare at all. This agency is making money out of people, you can even see that people are not happy and that is the reason why people don't stay for too long at Willow crest. I will not let this go. And the same things which were needed to be fixed when i moved in there, they were not properly fixed, the shower door, the wardrobe handles, the window which has cracks, and more, and the wall in the shower which they paint over it.