Complaint / review text:
I purchased Dyson 25 animal vacuum about three years ago, included with the vacuum was this powder called Zorb - I think was the name. It seemed to work as far as lifting pet hair from carpet but soon afterward it clogged my vacuum and got hard and I tried to remove clog but I am senior citizen so called company. They said stop using it. They sent a couple of new parts but vacuum never worked right again. I then went to have vacuum serviced. I could not afford it and shop said I bought wrong vacuum to remove pet hair from carpet and not to pick up anything like paper. I should pick it up, crawl on the floor. I am so upset. Was told vacuum was not for me. I spent over $750 between buying vacuum and service on vacuum and have to sweep floor before I even run vacuum and not good for a woman with arthritis.