Complaint / review text:
This is how it works at Home Depot. They sell you a door and if lucky will be the right color and swing and model, then give the order to a sub contracting company. That company will in turn sub it out to another more local business and then that company will hire a contractor like myself to install door and haul old one away. The problem is I got 38% of the total install price and had to get rid of old door for $5 dollars after they charged customer $25 or $50 to take away... Greed at its best! So if you paid $1,000 to have a door installed, the installer may have got about $350 and now we have to rush to get it done and will be lucky to make 20 bucks a hour. I was paid 42 dollars to install a screen door... Drive there, install and drive back with a helper. Do you think you're going to get a great job??? Use a local company and contractor like the old days. That's real customer service!!!