Complaint / review text:
I am SO disgusted with Public Storage... Ever since they have taken over from SHURGARD it has been a hassle. I have 2 large (garage size) climate controlled units since they opened that location in 1998. After they took over, they raise the monthly rent once or twice a year. When I complain, they will take a few dollars off one unit!!? I have asked them to help me find a unit in the same hall, so that I can get my 2 units condensed down to one. They never have in over 8 years. I am on a fixed income & have serious health problems. The last two years when they've had increases, I have begged them for a break. They do not care. Basically they told me I could move out to another place, knowing that this is nearly impossible. They just hope they can keep all the contents & auction off if I don't pay.
There is absolutely NO reason for these constant substantial increases! I've gone over there & the temperature was way above climate control (that damages stored items!). There was also a nest of dead baby mice & rat poop everywhere, also some chewed, damaged items in my storage unit! I just got another $20 rate increase & I'm sick of this. It's unfair & ridiculous. Someone needs to put this greedy corporation out of business. I despise them & their practices & attitude.