Complaint / review / scam report
Panasonic
I bought this microwave about 4 years ago at a Walmart...

Complaint / review text:
I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was.

After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didn't throw it away.

Contact information:
Author: Contact with Author


Offender: Panasonic

Country: USA   State: New Jersey   City: Newark   Zip: 07102
Address: 2 Riverfront Plaza
Site: www.panasonic.com

Category: Real Estate

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