Complaint / review text:
I have been letting my property using Feel At Home Properties in Pretoria East for over 2 years. I found out in March 2014 that they do not have a contract in place with the current tenant - which is the number one reason why I make use of their services and gave them notice due 01 May 2014, which I feel is more than fair as I am giving them notice of more than a month on a contract THEY DON'T HAVE!
They refused to accept the notice I gave them by withholding my tenant's deposit, therefore, forcing me to use them.
The contract, which they don't have, was to expire at the end of August 2014 and hopefully, they will refund my tenant's deposit as I don't want to work with Feel At Home Properties!
They always give you a long story when you request information from them or refer you to their website - what service is that???