Complaint / review text:
I have had an alarm system with monitronics, for only 3 months it has not worked right since I had it (I have two systems with them). I have called them over a dozen times and still cannot get the problems fixed, I have been hung up on and left on hold for 30 min at a time. The customer service is as poor as I have seen. I want to let everyone know not to use them, it is very hard to even speak with a person and when you finally do get someone they do nothing. I will be getting service from another company.