Complaint / review text:
This is a very unscrupulous company. They have smooth talking sales people whom you never hear from again after you sign up.
After one year of a family-owned commercial property listing at $99 per month, I canceled my membership. Loopnet is continuing to bill me for 2 more months at $99 per month. They are claiming I never canceled. Their email system is a fill-in form on their website, you therefore will not have a copy of any email that you send to them.
I am fighting these charges through my credit card company, American Express.
Loopnet is well-versed on how to fight the dispute department at the credit card companies. I will continue to fight them.
WARNING: Do NOT use this company!!!