Complaint / review / scam report
Home Depot
I contracted with Home Depot for replacement of an entr...

Complaint / review text:
I contracted with Home Depot for replacement of an entry door for my home. After they sent someone out to measure, I went to the store to formally place the order. Home Depot required me to pay for the door and the installation in full at that time. When the installer brought the door to my home on 5/20/14, it was the wrong size. A replacement door was brought to my home on 6/21/14. I sent it back due to three visible scratches, two dents and other blemishes. A third door was ordered and delivered to my home for installation on 7/19/14; it too was the wrong size. I asked for a check in the amount originally charged to my Home Depot card because I had paid the bill in full when it came so as to avoid interest charges. Home Depot has refused to issue a refund, other than to put a credit on the card/account. I do not want credit at Home Depot, as I would like to be done with them forever. Also, I would like to have the $751 I paid for the door back so that I can purchase a door from another vendor.

Contact information:
Author: Contact with Author

Offender: Home Depot

Country: USA   State: Georgia   City: Atlanta

Category: Real Estate


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