Complaint / review / scam report
StubHu
I tried to sell 2 NFL tickets on stubhub. Put in my tea...

Complaint / review text:
I tried to sell 2 NFL tickets on stubhub. Put in my team and event and each remaining home game came up. I thought it was odd that the description included VIP passes to a tent before the game but it was the only listing i could find for the tickets — website not that easy to follow. I was able as normal to put in my seat location and everything seemed to be as normal. My tickets sold. Before shipping the tickets 2 weeks before the event, i called Stubhub to make sure all was OK. I was informed i picked the wrong ticket and the transaction must be cancelled. Okay I thought the buyer still has 2 weeks to buy another ticket he is probably still OK.

Later i got a charge from Stubhub for the error which I'm sure is in the small print of the agreement which we all read closely. Anyway i contacted them twice and explained the situation and have been denied a charge reversal.in spite of in the meantime selling 2 more tickets which I'm sure earned them another $80 commission, and have 2 more listed. Bad business to not bend a little — I'm moving the other listings to Ticketmaster or other and never use Stubhub again. This was a first mistake and even though i was a good customer, NO reversal of a ridiculous charge... I recommend to anyone selling tickets to use another medium to do so...

Contact information:
Author: Contact with Author


Offender: StubHu

Country: USA   State: California   City: San Francisco   Zip: 94105
Address: 199 Fremont St.
Site: www.stubhub.com

Category: Recreation & Entertainment

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