Complaint / review text:
I have used StubHub several times, and have found that the value of the tickets that were sold were pretty much in line with the value of the tickets. However, I just purchased tickets for Valentine's Day, to take my boyfriend to the Opera. I paid $140 EACH for the tickets. Come to find out, when I get the tickets, that they are a value of $27.50 each. This is an embarrassment. When I called StubHub to discuss the situation, they were polite, but hid behind the fact that StubHub is a place for sellers to get rid of the tickets. Apparently buyers have no way of knowing whether they are buying tickets of value. This is a miserable experience, and would rather just go through a ticket broker or Ticketmaster moving forward.