Complaint / review / scam report
Double charge for tickets

Complaint / review text:
On Saturday, 15 November, my son and his girlfriend went to see a movie at Ster-Kinekor, Irene Village Mall. They booked their tickets at a kiosk paying with his debit card. After completing the booking process they got 'a printer error' and the tickets didn't print. They asked an attendant for help and was told that their payment didn't go through. They showed him that the seats they reserved was not available for booking anymore and that he cant use his discovery card for discount again. This would only happen if the transaction went through. The attendant told them if they want to go watch the movie they need to pay again... So they had to pay again but we have the bank statement to proof that the payment did go through. Very expensive movie!

Contact information:
Author: Contact with Author

Offender: Ster-Kineko

Country: South Africa   State: All Country   City: Irene Village

Category: Recreation & Entertainment


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