Complaint / review text:
I went to watch The Imitation Game last night at Ster Kinekor Cinema Prestige (Cavendish branch). Unfortunately the experience this time around wasn't as good as my first trip to the Prestige Cinema.
For the expensive price that is being paid for a ticket, you would expect everything to be working all the time. The air conditioning in the cinema was not working - it was extremely stuffy and uncomfortable.
The waitress who took our food order was very rude - no manners or people skills at all. When she was taking the order of the people next to us, she walked up to them and said "What do you want?"... She didn't welcome or greet us/them. It was incredibly rude.