Complaint / review text:
Arrived at concert only to be informed that they sold several different tickets for our same seats. We paid vivid 300 dollars 3 months prior to the concert and had to buy an additional pair of tickets on site.
When I spoke to a vivid customer service rep they told me they're happy we found additional tickets so our night wasn't completely ruined. Unreal!
Will never buy from them again... Huge scam