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Complaint / review / scam report
Ster-Kineko
No Feedback - Prestige Cinema Complaint

Complaint / review text:
I booked 2 tickets on the 12th Feb at the Prestige cinema at Gateway. The seat I sat on was broken and did not recline, neither did it have the headrest cloth meaning they knew it was broken. I booked Prestige mainly for the luxury of the reclining seat which costs way more than the normal cinema ticket price. I paid a high price for normal cinema experience.

I emailed a complained on the 13th Feb. On the 17th of Feb i got an email saying someone will contact me within 48 hours.

Here i am 6 days later and nobody has got back to me yet.
This is unacceptable customer service!!

Contact information:
Author: Contact with Author


Offender: Ster-Kineko

Country: South Africa   State: All Country   City: Gateway

Category: Recreation & Entertainment

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