Complaint / review text:
Tickets purchased through Vivid Seats were worthless. E Tickets were overnighted to me with a confirmation and an order number.
When presented at venue the resolution window rejected the tickets telling me that because the tickets did not have a name on them, namely mine, they were invalid. The computer showed a Ben Levi had purchased them. Resolution told us to call Vivid but by the time we got through to them the concert was nearly over. They had the nerve to say they could get us in for the few minutes left of the concert.
Follow up was frustrating as well.
I will never buy from this company again if they can be so easily manipulated by a scammer.