Complaint / review text:
I purchased VIP seating in Royalty Right Row "B" and AFTER the sale was made my tickets were substituted after the fact for Row C on the very end of the row the last two seats. I immediately called to inform them that these seats were NOT as guaranteed "the same or better" as advertised. But the lady on the phone assured me that according to the seating chart, they were every bit as good. I can assure you after attending last night's performance, this is NOT the case!