Complaint / review / scam report
StubHu
I ordered tickets for a Springsteen concert but Stubhub...

Complaint / review text:
I ordered tickets for a Springsteen concert but Stubhub later called me to say that the seller couldn't get the tickets I ordered, so they were not charging my credit card and were crediting $130 into my account. While I appreciate their goodwill gesture I'd much rather have the tickets; they are at a premium and Stubhub effectively took me out of line for other alternatives. I don't understand how they can advertise tickets that aren't already secured. This seems to border on false advertising.

The consequences were that I was precluded from getting tickets through another source while they took five days to determine they couldn't get my tickets. During that time I lost the opportunity to get a better value.

Contact information:
Author: Contact with Author

Offender: StubHu

Country: USA   State: California   City: San Francisco   Zip: 94105
Address: 199 Fremont St.
Site: www.stubhub.com

Category: Recreation & Entertainment

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