Complaint / review text:
Arrived at the ster kinekor, with my family to watch fast n furious 7. More like ster kinekor made us more furious then fast. We booked 8 tickets online paid for only to find out that the tickets were cancelled by ster kinekor. So we wasted our time to come to east gate. We were told that the manager will see us but no one to inform us only after making a fuss did the complex manager come out to assist. Our seaters have been double booked which is unacceptable. We were then told that a refund will take 21 days. Only after making more noise were we told that we have to wait until 9:15 pm too see if there is anyone seated there. If there is someone seated there then we will be placed at the 22:50. This I'm sorry it the worst. My family n I will become never watch a move at ster kinekor again.