Complaint / review text:
On Saturday night, the 25th April I took my wife out to watch The Avengers at Green Stone mall Ster-kinekor. We bought tickets and booked seats at the back row only to find that one of our seats were wet (and left a wet spot on my wife's jean). I went back to Mr Tshidiso Lesenyego who sold us the tickets to report the wet seat and to book other seats. Mr Tshidiso suggested that we take any seats that were not occupied. I asked if he was sure, and one of his female colleagues confirmed that we could sit at any unoccupied seats, so we did just that.
About 10 minutes after the actual movie has commenced, a man came and caused a scene, shouting at me and my wife saying that we had his seats, and that we must k off. I left the cinema to go and get Tshidiso involved but all he could say was "eish" with a smile... He did not come up with a solution and he did not even apologize for the mess he had caused. Well, we ked off as we were requested by the infuriated customer. We even forgot our drinks.
Our night was totally spoiled. It was a waste of time, money and effort going to watch a movie there.