Complaint / review text:
I purchased 4 Concerts Tickets on 9/14/08 for a total of $1,983.75 and never received them. I started calling on 11/12 when they should have been delivered. TicketsNow kept telling me I would get them because I had time. The day of the event 12/1, I was told my tickets would be delivered to me at the Garden at Will Call.
The tickets I received from a man named Michael, were not what I paid for. I received two sets of tickets that were from two other individuals; the seats were horrible. My original seats were Section 80 Row G Seats 1-4, the seats I got were Side Stage Section 71 Row K Seats 3-4 and Section 71 Row H Seats 3-4. All I could see was the back of the artist's head, no clear view of the stage or the other performers. Since they resold my tickets why didn't they have the decency to just refund my money and tell me that. I dealt with many individuals from 11/12 thru 12/1. Cheryl was the last person I dealt with.
I lost $1,983.75 what I paid for my original contract. If I would have cancelled, I know they would have charge me some sort of fee for canceling. TicketsNow should have owned up to the fact that they resold my tickets. This entire ordeal was very stressful and I should get a refund.