Complaint / review / scam report
Altech Netsta
Debit orde

Complaint / review text:
I have signed a debit order contract, letting Netstar to debit my bank account monthly for my monthly billing so I don't have to worry about forgetting to make a payment or not making a payment.

They had a system problem; as a customer I should be notified that about system problem so I can make alternative payment but in this case I was not informed. Only in February 2014 they took a debit order for 3 months which they were not debitting.

We sign debit order so we don't have to be in arrears and have peace of mind of worries.

I was happy with the service Altech Netstar has provided me, but it has come to an end whereas we have to depart due to miscommunication with a person that thinks they know better and not look at things from the client prospective.

Contact information:
Author: Contact with Author


Offender: Altech Netsta

Country: South Africa   State: All Country   City: Midrand

Category: Security

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.