Complaint / review text:
I requested my security meet my needs to have a 4 button option and got the quote which I paid in full. After 7 visits from 2 technicians as the system was not working correctly. I found out that the R5000 I spent was the exact same system I already had. I complained this morning and requested that due to non-delivery of my request and the fact that I now had paid for the same system I originally had I want my money refunded and I have an apology by COB and have had no response. They clearly are very happy to deliver rubbish service and do not care about their customers. Now I know why most of my neighbours are with their competitors. Shame on you Securitas. I will be moving and going further for my refund.