Complaint / review / scam report
Adt Security
Unprofessional technicians - Shane & friend

Complaint / review text:
I had a perfectly working alarm system with a different company, I then decided to jump ship and move to ADT, biggest mistake made. A sales person Musa and another technical guy came to my house to conclude the contract and check my existing alarm. Everything was fine and they checked and verified that the current alarm I had worked perfectly and NO need for a replacement, that ADT will ONLY connect their radio to link for responses. Friday 27 February they sent me 2 "technicians" (one seemed like he was still in training coz he couldn't get the system to work. When they walked in my house, my alarm was perfectly working with no problems. First thing they did was to check the current keypad, then they removed the current radio I had to connect ADT radio. After working on it for about an hour, they tell me that my current box blew up and I have to replace it. What kind of rubbish is that? The box was fine before they touched it, then suddenly it didnt work? NONSENSE. Shane and his friend messed up my system and want me to pay for it. He had bad attitude as well. His technical manager was apparently suppose to have called me but never did. I called ADT gazillion times, got same response

Contact information:
Author: Contact with Author

Offender: Adt Security

Country: South Africa   State: All Country   City: Vanderbijlprk

Category: Security


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