Complaint / review / scam report
I was charged... Item never shipped

Complaint / review text: states on their website that items will be shipped within 3 to 4 business days. My order was confirmed, then I was charged, but the item has yet to ship.

When I contacted "customer service" I was told that the item had yet to ship, but that they couldn't cancel my order and refund my money. When I escalated the issue to a "manager" I was told they still couldn't cancel the order, but if I didn't have a shipping number within two MORE days they would give me a ten dollar credit to use on their website.

Complete disregard for an unsatisfied customer. Never use this website!

Contact information:
Author: Contact with Author

Offender: Nomorerack

Address: #154 - 1917 West 4th Ave

Category: Shops, Products, Services


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