Complaint / review text:
To those thinking about ordering anything from Barnes & Noble, don't. They single-handedly messed up my order for one TEXT book rental that isn't scheduled to come out until tomorrow. I called twice trying to get them just to simply fix the order shipment address and no - they can't do that. I ask them to cancel it and no - they can't do that. Essentially, they've taken my money, and won't be sending my book to my address and said there's nothing they can do until it's returned from the wrong address. So I'm out of a Russian text book and my money until something is fixed.