Complaint / review / scam report
Why is it so difficult to GIVE YOU MONEY?

Complaint / review text:
I have been a Kalahari customer for many years, with no problem.

I recently placed an order for a laptop and accessories over a week ago. My order was placed on hold, even though the money was taken off my credit card account.

I placed another order after that with the same card, no problems. I have received that order.

This order for the laptop is STILL on hold.

I contacted my bank (FNB) to see if I could do an authorisation, but Kalahari don't work that way. I called Kalahari and they couldn't resolve on the phone. I emailed the person back who sent me an email saying my order was still on hold (duh!) and she can't resolve this issue only.

With *so much money* being spent on TV adverts, why can't you process a straightforward order with a credit card that is being used on other Kalahari orders already???

Why can't anyone at Kalahari sort this out???


Contact information:
Author: Contact with Author


Country: South Africa   State: All Country   City: Head Office / Accounts

Category: Shops, Products, Services


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