Complaint / review text:
I ordered two items, however they were delivered late, almost a month after the promised date. When I called, nobody picked up, to no avail, I tried emailing their [email protected] My, still got no reply.
My advised to all other buyers, please do not buy from any items (goods) - from mydeal as they do not deliver their promised shipping time, wether its the express delivery (3 days or 7 days delivery), nor the 'longer to shipped items' which may take up to two months to deliver.
The worst part of all is the feeling of neglected you get when their customer service is 'NEVER THERE'. When shipment is delayed, dont expect to get any information from them because, there will never be any notice.
I ordered express delivery item, however, after payment, they send me an email stating 'there is an unexpected delay with delivery. Your items are expected to be delivered to you by 12 September 2014', but until today 24/9/14 I had yet to receive the item.
I am very dissappointed and had decided not to buy from them anymore and through this review, I hope that no customer will go to what I had experience with mydeal. Thanks.